PhotoMachine Privacy Policy

PhotoMachine ("we," "us," or "our") provides this Privacy Policy to inform users of our practices regarding the collection, use, and disclosure of personal data received from the users ("you") through our online service ("Service"). By using the Service, you consent to the terms described herein.

We collect personally identifiable information to provide you with the services made available through the Website. It includes contact details (name, email address for orders/support), payment information (processed securely by third parties like PayPro Global), uploaded photos for ID/passport processing, and technical data (IP address, device type, browser, and geolocation for security). PhotoMachine also processes the non-identifiable information encompassing usage patterns (pages visited, session duration) and referral sources (e.g., search engines), gathered via cookies and similar technologies (detailed in Section 3).

Your data enables core functions like creating ID photos, processing orders, and providing support. We analyze usage trends via tools (e.g., Google Analytics) to improve service quality, monitor for fraud/abuse, and comply with legal obligations (e.g., tax invoicing). Contact information may be used for service-related marketing; opt-out instructions are included in all communications.

We use cookies for essential functions (session management, payment security), preference storage (e.g., country/photo type settings), and performance analysis (tracking visits, device data). Third-party cookies include Google Analytics for aggregated traffic insights (view policy) and advertising partners for ad measurement.

Data is shared only when necessary with companies that help us run our business by processing personal information on our behalf for the purposes identified above. Such companies include providers of payment processing services, server service providers, data analysis service providers, fraud monitoring and prevention providers, email delivery service providers, and other service providers.

We do not store your uploaded photos on our servers long-term. We use these images solely to create your passport, visa, or other ID photos as requested. They will be deleted automatically after a short period necessary to perform the service.

The length of time we retain your personal information is determined by several factors, including the purpose for which we use that information and our obligations under other laws. However, we will not keep it for longer than is reasonably necessary in light of the aforementioned purposes.

Your personal data is protected by legal rights, which include your right to request access to your personal data; object to or restrict our processing of your personal data; request that your personal data is erased or corrected; export your data in a machine-readable format; transmit those data to another controller. You can always update or delete your personal information on our website. If at any time you would like us to delete or change any of your personal information, please contact our customer service team.

We may change this Privacy Policy (or other documents related to the Privacy Policy) to use or share your personal data in a different way. We recommend that you regularly read the latest version of the Privacy Policy. A new version of the Policy is effective from the moment it is published, unless specified otherwise in the new version.